ORSync Privacy Policy
Last updated: October 25, 2026
ORSync is a tool for surgical teams to keep preference cards, case carts, and on-call rosters in one place. This policy explains what the app stores, where, and who can see it.
What ORSync stores
- Your account: name, email address, and a password (handled by Google Firebase Authentication; we never see the password itself). Optionally your phone number and position (tech, nurse, surgeon, and so on), which you enter so your facility's on-call board can reach you.
- Your library: preference cards, surgeons, procedures, case carts and their pull and QC marks, loaner tray records, on-call positions and shifts, day notes, staff names, and a supply catalog. Item photos stay on the device that took them and are not uploaded.
- Profile photo (optional): if you add one, a small photo of your face so teammates recognize you behind a mask. It is cropped and shrunk on your device, stored with your account, and shown only to members of facilities you belong to. You can remove it at any time in Settings, and it is deleted with your account. Add a photo of yourself only; never patients or other people.
- Audit stamps: changes, pulls, and QC marks carry the name of the signed-in person and a time, so a facility can see who did what.
Where it lives
- On your device always, so the app works offline.
- In ORSync Cloud (Google Firebase, hosted in the United States) only when you subscribe to Pro (your personal library, on every device) or join a facility (its shared library). Otherwise, and for guests, your library stays on the device.
- In your facility's shared library when you join a facility with its name and password. Everyone your facility's admins allow can then see and edit that shared library. Facility admins can remove a member's access at any time.
Who can see it
Your personal library is visible only to your account. A facility's shared library is visible only to that facility's active members. ORSync staff can access facility membership lists to assign admins and provide support, and can access data where required to operate the service. We do not sell data, show ads, or use third-party analytics or tracking.
Patient information
ORSync is not designed to hold protected health information (PHI). Do not enter patient names, initials, dates of birth, medical record numbers, or other patient identifiers. Every person agrees, before ORSync opens for the first time, not to enter patient information; the date of that agreement is kept with their account, and with their facility membership for the facility's admins. The app also shows reminders on every free-text field. When a schedule is read from a board photo or a file, ORSync tries to leave patient columns out, but it cannot recognize every patient detail; the person importing must review every line and confirm it holds no patient information before anything is saved. Preference cards and carts describe surgeon and procedure setup, not patients. Follow your facility's policies for any clinical information.
Sharing and exports
Sharing a card, sending a pull list, or printing creates a file or text that leaves the app only when you choose to send it, to the destination you pick. Shared files never include photos.
Device features
- Face ID, Touch ID, or fingerprint: used only to unlock the app on your device. Biometric data never leaves your device and ORSync never receives it.
- Camera and photos: used only when you choose to add a photo to an item, a setup, or your profile. Item and setup photos stay on your device; the profile photo is shared with your facility as described above.
- Location: used only when you tag a storage site or facility so reps can see distances; never tracked in the background.
Your choices
- Export your whole library at any time from Settings.
- Leave a facility from Settings; your personal library comes back and nothing of the facility's is deleted.
- To delete your account and personal cloud data, email us from the address on the account and we will remove it.
Contact
Questions or deletion requests: support@orsyncapp.com